For immediate answers to popular questions please follow the links below:
When will I get my results?
Were my results mailed?
My Customer ID# is not working/I am having trouble registering my kit.
Why haven’t I heard from you since I sent in my test?
What should I do if I lost my customer ID#?
What do I do if I did not receive my kit?
Do you test for Wolf or Coyote?
What if I suspect my dog is a breed not in your database?
If your question isn’t answered above, please email us at email@example.com. Please include the name the test was ordered under, Customer ID # (if known), Dog's Name and your comments/questions.